Live-In Care FAQs

Choosing care is a big decision. Here are answers to the questions families ask us most.

What is live-in care?

Live-in care means a dedicated professional carer lives in your loved one's home to provide round-the-clock support with personal care, medication, meals, mobility, household tasks, and companionship, helping them remain safe, comfortable, and independent in the home they know.

How does live-in care work?

A live-in carer moves into your loved one's home and becomes part of their daily routine. They provide support with personal care, meals, medication, mobility, companionship, and other everyday tasks, while encouraging as much independence as possible. Every care plan is tailored to your loved one's needs, routines, and preferences.

What can a live-in carer help with?

A live-in carer can assist with personal care, medication reminders, meal preparation, mobility support, household tasks, companionship, dementia care, and overnight reassurance, with every aspect of care personalised to your loved one's needs.

Is live-in care better than a care home?

For many families, live-in care offers the reassurance of professional one-to-one support while allowing their loved one to remain in familiar surroundings, maintain daily routines, and continue enjoying the comfort and independence of home.

How much does live-in care cost?

The cost depends on the level of support required, including mobility needs, medical conditions, specialist care, and whether care is for one person or a couple. After a free care consultation, we'll recommend the most suitable level of care and provide a personalised quotation.

How quickly can live-in care start?

In many cases, care can begin within just a few days. We start with a conversation about your family's needs, carry out a care assessment, and carefully match your loved one with the right live-in carer.

How do you choose and vet carers?

Every live-in carer is carefully selected through background and identity checks, reference verification, training and experience reviews, and interviews focused on compassion and professionalism before being matched to your loved one's needs and personality.

What if the carer isn't the right fit?

Finding the right match is one of the most important parts of live-in care. If the arrangement isn't the right fit, we'll work quickly to find another carer who better suits your loved one's needs and personality.

What if my loved one refuses help?

It's very common for people to feel hesitant about accepting care. Because support is introduced gradually in the comfort of their own home, many people become more comfortable over time, especially when care begins with companionship and practical help.

Can couples receive live-in care together?

Yes. Many couples choose live-in care so they can continue living together in the home they love. Depending on their individual needs, one live-in carer can often support both people.

What does a live-in carer need in the home?

A live-in carer will usually need their own private bedroom, access to bathroom facilities, and time to rest during breaks so they can continue providing safe, consistent, and high-quality care.

What happens next?

It all starts with a friendly conversation. We'll answer your questions, understand your family's situation, arrange a free care assessment if appropriate, and guide you through every step at a pace that feels right for you.

Still Have Questions?

We're here to help you understand your options — with no pressure and no obligation.